Muziker introduces electronic document interchange, thus saving tens of hours of work

Muziker, an online leisure goods store, is another large e-shop that follows the trend of automation and reduction of operating costs. It switched to electronic document interchange (EDI), which it uses to exchange orders, delivery notes or invoices with large suppliers. After involving foreign suppliers, it expects to save several job positions thanks to this technology.

Technologies from supermarkets have penetrated e-shops

EDI is used to exchange documents between business partners without the need to manually transcribe data into information systems. It is the standard especially among supermarkets or large retail chains from the fast-moving segment, but in recent years, it has penetrated e-shops as well.

They have been considering the deployment of EDI at Muziker for several years. The breakthrough finally came from the outside when a new large supplier from Germany pushed them to introduce it.

„We strive to digitize and automate all repetitive processes that can be delegated to machines. We knew that implementing EDI would be an inevitable step if we wanted to continue to grow. A request from a German supplier finally pushed us to do it,“ explains Izabela Prokopiusová, Purchase Team Leader at Muziker.

Effort to involve as many business partners as possible

Muziker switched to EDI in 2021, and since then, they have also been involving their Czech and Slovak suppliers in it. In order for the automatic exchange of documents to work, the solution must be implemented by both parties.

„It is crucial for companies to connect via EDI first with the suppliers with whom they exchange the largest number of documents. The more documents they process via EDI, the more time and money they save,“ says our Solution Architect David Reichel.

Muziker saves 80 hours a month thanks to EDI and wants even more

„In two years, we involved 37 of our 350 local suppliers in EDI communication. This may not seem like much, but we are already saving about 80 hours of work per month thanks to this. For example, we process a fifth of received invoices via EDI. Now we want to involve our large foreign suppliers. Once done, it will save us several job positions,“ says Prokopiusová.

According to Reichel, automating the flow of documents is one of the most common ways companies start with digitization: „In 2022, we conducted a survey among hundreds of Czech companies and 60% confirmed to us that, like Muziker, they started with the digitization of the purchasing process. In other words, electronic records and automatic processing of documents such as orders, delivery notes or invoices,“ he says.

At Muziker, they want to continue with the automation: „We want to automate the entire ordering process and pricing so that it takes place without the intervention of a human hand. We see EDI as an important step on the way to this goal,“ sums up Prokopiusová.

You can read the whole story of Muziker here. And if you too are considering the electronic exchange of documents, do not hesitate to contact us.