KPI (Key Performance Indicators)

Key performance indicators (abbreviated as KPI") are metrics used for planning and performance measurement of key activities of an organisation that directly influence the commercial success of a company. For this reason, different frameworks, such as the balanced scorecard (a system of balanced indicators of company performance), are used for their definition. These frameworks categorize corporate goals into a number of areas, where the performance indicators are determined. In graphical form, they are the output of business intelligence (BI).